Browsing articles in "Client Testimonials"

Alan C. IS Manager

Jul 18, 2013   //   by admin   //   Client Testimonials, News, Uncategorized  //  No Comments

Hi Frank,

Thank you for stopping in. I will take you up on your offer to help guide me thru the permit renewal process. I looked on the e-Permitting website and notice Tualatin licenses thru WA county and does not have an e-Permit program. I didn’t want to initially inquire about the process, since we haven’t had any PMs and need one to pass their inspection.

In perusing the sites, I haven’t found a renewal application. Thank you for assisting with pointing me in the right direction, I greatly appreciate it. I have also been very impressed with your companies interest and site visits taking a more in-depth look at the elevator than others. That’s very positive to me.

Thanks again for coming out.

Alan

IS Manager

VersaLogic

Bob Kahn – Residence

Jun 26, 2013   //   by admin   //   Client Testimonials, News, Uncategorized  //  No Comments

This is my third year of using AVS Elevator service, l had my home in Salem Oregon built in 2006 and at that time had a different company install the elevator and do the yearly service but felt they were very expensive for a less than 20 minute service so l checked around and called AVS. I had them come out three years ago and check things out and perform the Inclinator recomended services, and was pleased with there promptness, courtesy and knowledge and have had them out now for each of the last three years. Great work from very qualified people. Keep up the good work guys and Thank You….Bob Kahn

Kirby Nagelhout Construction Company

Jun 26, 2013   //   by admin   //   Client Testimonials, News, Uncategorized  //  No Comments

“AVS Elevator was immeasurably helpful to KNCC in the coordination and installation of a material lift for our client in Central Oregon! Frank Stalen’s knowledge of code and compliance is vast, and his willingness to help us understand the mechanics behind the machines he specializes in exceeded our highest expectations. Calm and cool through the typical challenges of this line of work, Frank and Rich were assets to our team and we appreciate all that AVS Elevator’s has done, not only for KNCC, but for our client.

Elizabeth House
Asst. Project Manager- Kirby Nagelhout Construction Company”

Sincerely,

Elizabeth

NOAA

Jun 19, 2013   //   by admin   //   Client Testimonials, News, Uncategorized  //  No Comments

Frank,
Dan Jones of Oregon Building Codes Division was on site today for unannounced elevator inspection.  All OK and passed.  Thanks for continued great service!

Rick Fuller
Facilities Manager  NOAA MOC-P

Rice Northwest Museum of Rocks and Minerals

Mar 16, 2013   //   by admin   //   Client Testimonials, News  //  No Comments

Thank you, Frank

We are all very pleased with your professionalism, customer service and knowledge.

Reguards,

Melena Wallace / Executive Director

Cindy Bernardo – Inclinator

Feb 28, 2012   //   by admin   //   Client Testimonials, News, Uncategorized  //  No Comments

inclinator logo “I have had the pleasure of working with Frank Stalen and his company over the last 3 years. Frank has installed and serviced elevators in the Greater Portland area for over 25 years. Inclinator is very excited to have such a knowledgeable dealer on our team. Over the past 3 years I have found Advanced Vertical Solutions and examinee, Frank Stalen to be extremely competent and trust worthy in the industry.”

Cindy Bernardo
Regional Sales Manager
Inclinator Company of America

Joannie S.

Feb 22, 2012   //   by admin   //   Client Testimonials  //  No Comments

I needed help with my wheelchair lift immediately and didn’t know where to turn. I called several elevator companies but when Dwayne answered the phone at AVS and listened to my needs and asked important questions about the lift, I knew that this was the company that genuinely cared about my situation and its urgency. The very next morning, I had the owner of the company and an experienced and well seasoned technician getting my lift to work. What a relief! They worked with me to get the lowest cost option that fit my needs and took great care of me. Thanks you guys—you’re the best! – Joannie Schrader

Jan. S.

Feb 22, 2012   //   by admin   //   Client Testimonials  //  No Comments

Dear Frank

I can’t thank you enough for the fine work you did getting our elevator going Up-n-Down. As you know, our church has been going through a number of trials, and seeing this project completed has been like seeing sunny skies after a long dark period.

The signed maintenance agreement is enclosed and we have already had a surprise inspection from the state inspector!

Your patience and professionalism is certainly amazing and much appreciated! I am glad you are overseeing the maintenance of the elevator!

Humbly,
Jan S. Congregation President

David D.

Feb 21, 2012   //   by admin   //   Client Testimonials  //  1 Comment

The AVS gentlemen helped us a tremendous amount in reducing the cost of our elevator. Frank and Dwayne came to our church and gave us a bid of about half the price of the company we had been dealing with. They also explained that the other company was overcharging us on battery maintenance ($600 for 15 minutes of labor and a $20 battery). AVS covers the same battery replacement in the maintenance agreement for free!

Frank and Dwayne were courteous, helpful, and informative about reducing our costs to a minimum. If you want your elevator costs cut along with having a conscientious, owner-run business maintaining your elevator, then call AVS.

Carol Smith Larson

Feb 14, 2012   //   by admin   //   Client Testimonials  //  1 Comment

AVS elevator, owned by Frank Stalen is a company I would recommend to anyone who is looking for excellent service and professional, thorough and straightforward elevator maintenance. He rescued my old elevator with care and provided a long range approach to maintenance.”

– Carol Smith Larson

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